Reservation and conditions

How Menorca 360º works

Menorca 360º is a non-competitive activity organized by 40 Nord Outdoor S.L. L’objectiu dels participants rau en completar els recorreguts inclosos en el paquet contractat i gaudir de l’activitat i el paisatge. Unless otherwise noted, the activities are done in self-guided format, with the support and information provided by the organization.

The only case to be made for participants are listed on the package, which are always the ones essential to perform the activity. Since they are transfers complementary to the activity, neither these transfers nor any other can be contracted separately.

Accommodation

The booking of the accommodations will be integrated in the registration to the activity. Participants to Menorca 360º are subject like any other guest to the booking and use conditions of all accommodations included in the program.

Once the reservation has been made, no changes can be made to the accommodations. If it is decided to change accommodation at the last minute without the approval of the organization of Menorca 360º, this change will not involve the refund of any amount.

Formalize, pay or cancel your reservation

FORMALIZATION OF THE RESERVATION. Registration to Menorca 360º activities can only be done with previous reservation through our website. The minimum notice to formalize a reservation is five days before the start of the activity.

The reservation will be considered formalized when the deposit and the personal data corresponding to all the participants of a group have been received. The requested data is the following: first and last name, ID or passport number, date of birth, mobile phone (with international code), email and address (as well as the details needed to book the extra services, when applicable).

CONFIRMATION OF AVAILABILITY. Any program is subject to the availability of the accommodations included. In the following 5 days after the confirmation we will proceed to do the reservations of the accommodations and services included in the program. In the case that some of them are not available, the participants will be informed of any changes that may be made to the program. Participants will have 48 hours to accept the proposed changes. In case of not accepting the proposed changes within this period, the full amount of the deposit will be refunded; in the case of not responding, it will be understood that the proposed changes are accepted.

PAYMENT OF THE RESERVATION. Payment for the reservation will be made through the menorca360.com website.

CANCELLATION OF THE RESERVATION. If participants cancel a reservation after the availability confirmation period, the remaining portion of the deposit will be refunded once both the cancellation charges of the accommodation and € 30 per person as a management fee have been deducted from it. If the cancellation occurs in two weeks prior to the start of the program, the amount paid will be refunded once cancellation charges of the accommodation and € 50 per participant as a management fee have been excluded from it. The cancellation once the program starts will not involve any kind of refund. If the cancellation affects a number of participants but not the entire reservation, the same conditions will apply to the part of the reservation affected by the cancellation. In addition, changing the number of participants may alter the final price of the program.

Menorca 360º is an outdoor activity that involves a certain element of adventure. Therefore, the weather is not ground for cancellation nor modification of the activity, except when the weather prevents the planned activity from being carried out with a minimum of safety.

CHANGES IN THE RESERVATION. Once the reservation is formalized, no changes can be made to the program, except the possibility of adding –not changing– accommodation nights or extra services (subject to availability). Once the activity is started, no changes can be made to the program.

Withdrawal

Withdrawal of any participant will have to be communicated to Menorca 360º organization team on the same day it takes place, and does not involve a refund of the amount paid.

General recommendations

Participants have to bring the equipment needed to carry out the activity: appropriate clothes and shoes and, if you are taking it with MTB, a bike in good conditions and complete repair kit and spare parts. The use of helmet is mandatory for the Bike activities.

It should be noted that the route goes long stretches without road access and sometimes without mobile coverage, so you have to be self-sufficient in the greatest extent possible. In the case of doing the route with an eBike, the possible breakdowns related to specific parts of an eBike or the fact that they run out of battery will not be a reason for route assistance.

Paying respect to the environment is an absolute priority, because almost all Camí de Cavalls goes through protected natural areas. In some cases the route goes through very fragile ecological zones, so it will be necessary to maximize precautions. Do not yell or make excessive noise, do not leave any rubbish and leave the tracks as you would like to find them. If you do the route on MTB, try not to drive aggressively to prevent soil erosion, and drive careful when meeting other path users, whether they are on MTB or go on foot or horseback.

Along the route you will find many wooden doors, which must always be left the way you found them. The ethnological and cultural heritage is also part of the route and should be respected.

We recommend that you pay for insurance. When booking, you will have the option to contract a tailor-made insurance for the days you plan to be on tour. You can find all the information under the optional services section.

Acceptance of the conditions

Confirmation of the reservation implies the acceptance of the conditions described on this section.